Frequently Asked Questions
Everything you need to know about shopping at ILoveDooney
Are the products sold on ILoveDooney authentic?
Yes, all products sold on ILoveDooney are 100% authentic. We are an authorized retailer for Dooney & Bourke, offering genuine handbags, wallets, and accessories.
How long does shipping take?
Standard shipping typically takes 5 to 7 business days. We also offer expedited shipping options at checkout if you need your items sooner.
What is your return policy?
We accept returns of unused, unworn merchandise with original tags attached within 30 days of purchase. Please note that a standard return shipping fee may apply.
Do you offer a warranty on handbags?
Yes, most items are covered by the Dooney & Bourke one-year guarantee against ironclad defects in craftsmanship and materials under normal use.
Can I track my order after it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification with a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like PayPal.