Returns & Exchanges
At ILoveDooney, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return new and unused merchandise within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Download and print the prepaid UPS return shipping label provided by our system; a flat return shipping fee will be deducted from your final refund amount.
Pack Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and any protective materials are included to prevent damage during transit.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking receipt; once received at our warehouse, please allow 7-10 business days for processing.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing